Charity Terms & Conditions

Please read our Charity terms and conditions (“Terms”, “Terms of Service”, “Charity Terms”) carefully before using the website (the “Service”, “Site”, “Website”) operated by Assistall Ltd trading as Assistall (“Assistall”, “us”, “we” or “our”). By continuing to use the site, you (the “charity”, “partner”, “charity partner”, “website user”, “user”, “users”, “your”, “you”) agree to accept and comply by the following charity terms and conditions. These terms should be read in conjunction with our Privacy Policy and Cookie Policy. If you disagree with any part of our terms, you may not use our service.

These charity terms and conditions should be read in conjunction of our General Terms and Conditions.

Overview is a social enterprise owned and operated by a private limited company. The website is aimed at raising money for UK registered charities. Assistall is affiliated with a number of retailers, who pay us a small commission for referring clients that either make a purchase or complete an action. Assistall uses a profit share, with 50% of profits donated to charity. These funds are shared equally with the charity partners.

This is a binding contract. By registering as a charity partner, you agree to be bound by the Charity Terms and Conditions, which constitutes a binding contract between Assistall and you. You also agree to the General Terms and ConditionsPrivacy PolicyCookie Policy and any periodic or promotion terms which may be used by Assistall.

Charity Partners

A Charity Partner is any UK registered charity that has been accepted on to the Assistall charity partner program. Charity partners will receive an equal profit share of 50% of the affiliate-generated monetary profit of the Site divided amongst all charities signed up and active throughout the financial year period for which the profits are calculated. A pro rata basis may used to calculate the profit-share for partners who sign up later than 4 months of the start of each financial year.

By accepting these terms, charity partners are agreeing to receive sponsorship payments from Assistall. The charity partner will publicly support our service, allow us to use your logo in our printed material and online, and link from your website to ours, as per the UK Governments guidance on sponsorship.

Payments will be calculated and made annually, at the end of each financial year.

Qualifying Criteria

Assistall charity partnerships are welcome for all types of charity work, and in all locations. To qualify for a partnership, each charity must have:

  • A UK Charity Registration Number
  • A Website

You must also agree to receive charity sponsorship payments.

In some circumstances, exceptions may be made in regard to the above qualifying criteria.

Registering a Charity Partner

To register a charity with Assistall, a person authorised to act on behalf of the charity (“authorised representative”) may complete our registration form. The authorised representative must be aged over 16.

Information provided about a charity partner must be true, accurate and up to date.

By registering a charity, the authorised representative agrees they have the authority and authorisation to act on behalf of the charity they are registering, accepts that they will be the authorised representative for the charity they register (unless changed with us) and is allowed to enter into this agreement with Assistall.  We shall not be liable for any claims, damage or loses as a result of this agreement.

Charity partners must be registered in the UK and have a UK charity number, but can conduct services anywhere in the world.

Charity partners must have an active UK bank account and/or PayPal account. Charity partners are responsible for ensuring payment details are correct and up to date, and Assistall is not responsible for errors caused as a result of holding the incorrect details.

A charity partner is expected to have a positive purpose for our society. Any activities which are carried out by a charity partner must be within the boundaries of UK law. Charity’s that are deemed to be obscene, fraudulent, offensive, hateful, discriminatory or misleading will not be accepted and/or removed as a partner. Assistall, at its sole discretion, reserves the right to decide whether a charity’s purpose is positive.

Charity partners are responsible for informing us of any changes. These changes include a change to the authorised representative, address, website, phone number, charity number, etc.

The authorised representative is responsible for ensuring all log in information is kept secure and safe at all times, and prevent unauthorised access to the site.

Assistall is under no obligation to accept a charity partner application. Applications may be rejected at our sole discretion. We will inform you of the outcome of your application.


We endeavour to work with retailers and affiliates who are reputable and trusted. Assistall is not liable for any actions, damage or loss as a result of affiliates and third parties.

Charity Conduct

We ask charity partners to conduct their activities with the aim of helping make the world a better place.

We require charity partners to:

  • Conduct their activities and business legally and responsibly
  • Ensure contacts and details are kept up-to-date
  • Notify us of any changes that may affect our partnership

We reserve the right to immediately terminate any partnership or relationship if any terms are broken.

Contract Term

Assistall will provide charity partnership payments indefinitely, unless otherwise agreed, the contract is broken, or the charity is suspended.


Payments to charity partners will be made annually. Assistall reserves the right to withhold or deduct a payment if the actions of a charity partner are found to be fraudulent or in breach of our terms or charity terms.

Closing, terminating or suspending an account

If you wish to close your charity partner account, simply contact Assistall at any time via [email protected]. We endeavour to close all accounts within 2 weeks of receipt of your email requesting closure.

An account may be suspended, at our sole discretion, without liability, if in our opinion a charity partner has breached the terms or acted in manner that we deem unacceptable.

Assistall reserves the right to terminate a charity partner, without liability, if any terms are breached. Charity partners will forfeit their right to annual sponsorship payments if terminated.


By signing up to become a charity partner, you permit us to send you communications relevant to the your account, requirements of charity partners and general information that is relevant to you.

If you have any questions in respect to these terms, please contact us via [email protected]


We reserve the right to amend and update these terms and conditions. Changes will be effective immediately.


Please read our terms and conditions (“Terms”, “Terms of Service”) carefully before using the website (the “Service”, “Site”, “Website”) operated by AssistallLtd trading as Assistall (“Assistall”, “us”, “we” or “our”). By continuing to use the site, you (the “website user”, “user”, “users”, “you”, “your”) agree to accept and comply by the following terms and conditions. These terms should be read in conjunction with our Privacy Policy and Cookie Policy. If you disagree with any part of our terms, you may not use our service.

Overview is a social enterprise owned and operated by a private limited company. The website is aimed at raising funds for UK registered charities. Assistall is affiliated with a number of retailers, who pay us a small commission for referring clients that make a purchase or complete an action. This commission allow us to donate much needed funds to charities.

By using you agree to these terms and also the Privacy Policy and Cookie Policy, as well as any specialist terms (such as for competitions). is targeted at a UK audience, and we cannot guarantee the function, accuracy and suitability of our service and content for international users.

Use of Assistall Services

These terms take effect from when you use an Assistall service (including website, app, extension, software, etc.). In relation to you must not:

  • Use the website other than for its purpose
  • Use the website in any way that breaches law (local, national and or international)
  • Use the website to download, upload, send, or receive material or content that; 1. is harmful, offensive, pornographic, discriminatory, in breach of confidence, in breach of privacy, will cause inconvenience or annoyance, or Assistall deems objectionable. 2. constitutes any form of solicitation, marketing or advertising. 3. you have not obtained the necessary copyright, licenses or permissions to use, or which infringes on another person’s intellectual property. 4. is harmful or contains computer viruses, worms, time-bombs, trojan horses, spyware, adware, keystroke loggers, malicious software or harmful components.
  • Attempt to reverse engineer or compile, or disassemble any part of the website or tools.
  • Attempt to generate additional queries or manipulate our systems, website or tools with fraudulent, deceptive, automated or other invalid means.
  • Use the website in a way that we, at our absolute discretion, consider unsuitable, offensive or inappropriate.

Links to Other Sites

Our site may contain links, including hyperlinks and buttons, to third-party and affiliate websites. Links do not imply or constitute endorsement of third parties or products. Third party websites are not controlled or owned by Assistall, and we do not have control over the content. You accept that we are not responsible for the content, privacy policies, or actions of any third-party websites.

You agree that Assistall Ltd is not responsible or liable, either directly or indirectly, for any loss or damage caused by or in connection with use of any such content, goods or services available on or through any such websites.

We recommend you read the terms and conditions, privacy policy and cookie policy of any third-party websites you visit.


Assistall may contain advertising and sponsorship. This does not constitute or imply endorsement of the third party, including their website, content, products or services.

Assistall is not liable for the inaccuracy of sponsorship’s or advertising. Assistall is not liable for any damage or loss that results from advertising or sponsorship.

Completing your Requests

When you use certain tools or services on Assistall, a third-party may be required in order to fulfil your request. For example, if you request a home improvement quote, the service may be carried out by a third party. Or if you want to use our Amazon Discount Finder tool, the results are displayed by Amazon UK.

We recommend you conduct your own research into whether these tools and services are right for you, and read any third-party websites terms, privacy policies and cookie policies. You agree to indemnify Assistall Ltd against the actions of any third parties, or any loss or damage caused by using such tools or services.

Limitations & Exclusions of Liability

Assistall excludes its liability to users for any damage (including direct, indirect and consequential) that may result to users or third parties arising from or in connection with:

  • Use of the Website and any content or links.
  • Viruses that may infect a user’s computer, data, software or other property as a result of using or browsing the Website, associated tools or third parties.
  • Any error or omission in the content or functionality of the site, including programming and typographical errors.
  • The use, publication and distribution of Assistall materials.
  • Any other terms or conditions which limit or exclude liability for.
  • Limitation of liability: Assistall’s total aggregate liability to each user is limited to £50.
  • Force Majeure: Assistall will not be responsible for any breach of terms outside it’s reasonable control.
  • No implied terms: To the fullest extent permitted by law, Assistall excludes any conditions, warranty, undertakings or terms which would otherwise be implied into a contract in relation to the Site.
  • No warranties: Assistall endeavours to ensure all information, content and tools are accurate, but we offer no warranties of any kind in relation to the accuracy, completeness or reliability of material on the website, or the performance of the website. Assistall provides no warranties for the quality or service of retailers, third parties and affiliated partners, including their financial stability and ability to fulfil your requirements.

Availability of the Website

Assistall makes no promise that our Website or associated tools will meet your requirements. We cannot guarantee that the Website will be fault free. Faults should be reported to us so that they can be rectified as quickly as possible.

Intellectual Property

The content of the Website is owned or licensed by Assistall and/or its licensors and all such content is protected by copyright, database rights, design rights, trademarks, and intellectual property rights. Content is for non-commercial use, and must not be reproduced, sold, copied, distributed, or used for any commercial use. If content is copied for non-commercial purposes, any trademark and copyright notices must remain intact. Content must be withdrawn immediately if requested by Assistall. Content must not be used without the approval or permission of Assistall.

Right to Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason, including breach of terms.

Governing Law

These Terms shall be governed in accordance with English law.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have between us regarding the site.

Changes to Terms

We reserve the right to change and modify our Terms at any time. Any changes will come into effect immediately, unless otherwise agreed. Once new Terms come into effect, your continued use of the site constitutes acceptance of any changes and revised terms. If you do not agree to any changes, please stop using the site immediately.

Contact Assistall

If you have any questions about our Terms and Conditions, please contact us.


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